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ZENDESK INC
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ZENDESK INC
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California, USA
2007
$500MN to $1BN
Enterprise
88
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86 Buyers Negotiating
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Discussions
Strengths
+7
Actionable intelligence
+8
Advertising
+11
AI and Analytics
+12
Analytics
+14
Behavioral Intelligence
+11
Call Centre
+6
Customer Data Management Platform
+5
Customer Experience Management Platform
+7
Customer Intelligence Platform
+14
Customer Relationship Management
+12
Digital Assistant
+14
Email
+8
Enterprise Resource Planning Platform
+12
Financial Services
+5
Machine Learning
+12
Mobile App
+11
Omnichannel
+13
Other Applications
+6
Others
+11
PaaS
Cautions
-6
Customer analytics
-8
Customer profile enrichment
-10
Help-Center
-9
Real-Time Customer Intelligence
-13
Security
-13
Social Media
-10
Store
-5
Virtual Assistants
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