Increases Efficiency: This software helps resolve conflicts and customer issues quickly with powerful workflows, effortlessly switching channels within the same conversations.
Stronger Teamwork: User can set reminders for follow-up and collaborate in real-time on customer issues. By using notes issues are resolved without changing assignments.
Make Correct Decision: This software provides correct reports, which helps users make better decisions, considering all dimensions. It understands customer sentiments, discovers important data at the right time with integrations.
Kustomer CRM is more efficient than other CRM software, The users can resolve customer issues faster with the help of this software. This Software also helps to increase customer engagement and reduces workload.
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Buyer, Marketing Manager, SME
5
Apr 04, 2020
“Not easy to operate”
Kustomer CRM is not easy to operate when the user opens many sites one ticket may jump to another one. The technical support is poor.
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SME
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