EGAIN CORPORATION Pricing & Demo
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Summary
Key Features:
The key features of eGain CRM software are as follows -
The key features of eGain CRM software are as follows -
- Pre-built adapters- It allows users to easily access information in external data and content sources and email systems.
- Resolving issues- eGain CRM is a powerful service resolution which has the capabilities to help agents solve issues and problems quickly, through the solve button.
- Collect data- eGain Social is a tool that collects data from social media and users, analyzing visitors' queries to answer by interacting with them.
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EGAIN CORPORATION Reviews
Buyer, Healthcare, SME
Apr 04, 2020
“Better social integration features”
Users like this application because it allows giving high-quality attention to the clients of the brand in social networks.
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Buyer, Finance, SME
Apr 04, 2020
“The AI feature can be improved”
Users have noticed a certain deficiency in terms of artificial intelligence, CRM software incorrectly interprets a question and gives an incorrect answer it is necessary to adjust some details before allowing to have reliable interaction with the clients.
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Company Size :
Enterprise
SME
Startup
