I recently purchased OPTASENSEs Critical Infrastructure Protection technology. I was initially drawn to their product vision; as a company focused on providing services to protect and monitor critical infrastructure, they have a unique approach to risk management and robust customer support. I also liked their cost of ownership and ease of use.
I have been particularly impressed with the product features, including their detector equipment with acoustic, vibration, temperature, and corrosion checks. They also offer a wide range of sensors to detect any threats, both through direct connection or through the cloud. OPTASENSE provides great infrastructure health visibility to their customer service team. Furthermore, the platform can be easily connected to their risk assessment tools, helping them understand and manage risk quickly and efficiently.
The innovation behind OPTASENSEs Critical Infrastructure Protection systems is impressive. With the use of cutting-edge technology, they are able to provide reliable, secure and cost-effective security solutions. Moreover, their team of experts can support customer use cases of all sizes and complexity, a very reassuring sign.
On top of that, I appreciate their focus on customer service. The customer service team is always available to answer questions, help set up and configure the system, as well as help troubleshoot any problems encountered. Despite being a relatively young company, OPTASENSE is already very mature in terms of customer service.
Overall, the value provided by OPTASENSEs Critical Infrastructure Protection is undeniable. Having looked at many other offerings on the market, none of them compared in terms of features, pricing model, and customer service. Im giving it an 8 out of 10 in terms of overall rating.
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