SOLVVY INC in Conversational AI Software
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Summary
Solvvy joins support channels to confirm that conversations are seamless. It provides advanced support for crucial customer issues, prepare agents to give more precise responses, and be ensure that customers won’t have to repeat themselves.
Natural Language Processing
It understands conversational language and end-user intention rather relying on keywords. It’s large text box permits users to write sentences to uncover the intent of their questions.
Actionable Answers with ML
It assists only the most related solutions from help centre articles to reduce user effort.
Customer-Centric Experience
It organizes support channels based on personas, product lines, or any existing segmentation. Customers can see all available channels and engage in their preferred channel.
Discussions
Strengths
Cautions
SOLVVY INC Reviews
Buyer, Asia Pacific Mid Market Company
Apr 09, 2023
Name - Thomas K. - I recently purchased SOLVVYs Conversational AI offerings for my company and so far, Im really impressed. The product vision of the company is really impressive, and I like that its using some of the newer technologies to ensure its up to date. Im also pleased with the ease of use its been very easy to set up and get going. Im looking forward to seeing how the product evolves in the future and would definitely recommend it to others.
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Buyer, UK Mid Market Company
Mar 11, 2023
Name - Ryan H. - I recently tried out SOLVVYs Conversational AI offerings, and Im very impressed. It has a lot of innovative features and is very intuitive. Its also affordable, and I like that it can be easily integrated into my existing business platforms. Im also very pleased with the customer service they are always willing to help and answer any questions I may have. Overall, this is a great AI solution that I would recommend to anyone looking for the same.
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Buyer, UK SME Company
Feb 09, 2023
Name - Angela Y. - I recently started using SOLVVYs Conversational AI offerings and Im very impressed. The product features are top-of-the-line and the user interface is super easy to use. I also love that it can be easily integrated into other services and programs, making it perfect for my business. The cost of ownership is also reasonable, which is very much appreciated. Im really happy I chose SOLVVY and would recommend it to anyone looking for a great AI solution.
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Buyer, North America SME Company
Dec 12, 2022
Name - John G. - Ive been using SOLVVYs Conversational AI offerings for close to a year now and I must say, its an amazing product. Whats great is that its super easy to use even those who dont have much technical knowledge. Its also perfect for those who want to quickly get answers and dont want to waste time searching the web. The product vision is great and I like it for its interoperability and integration with other services. The company has also been very stable and mature. Customer service is also very good. All in all, Im very pleased to have chosen this product and can highly recommend it to anyone.
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Buyer, UK Company
Nov 27, 2022
Name - Jessica K. - I was looking for an AI solution for my business and stumbled upon SOLVVYs Conversational AI offerings. Its definitely one of the best on the market. It has a great range of features and is very user-friendly. Ive been using it for almost a year now and its been doing a great job. I also like that it can be easily integrated with other programs and services. The cost of ownership is also reasonable. Plus, the customer service has been beyond helpful. All in all, Im very satisfied with the product and would definitely recommend it to others.
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Company Size :
Enterprise
SME
Startup
