Watson Assistant delivers an engaging, combined problem-solving experience to customers.
Build an Assistant
Watson Assistant offers intuitive interface that simply develops dynamic customer interactions, configure channels and human-agent handoffs to leading customer care platforms with ease in minutes.
Powered by NLU
It trains the assistant to understand customer in natural language through AI technology. Industry-leading natural language understanding (NLU) provides training recommendations to build, run, and improve assistant.
Connect to any system or channel
Watson Assistant can seamlessly get connected to messaging channels, voice channels (IVRs), market-leading customer service desks, or any other application across organization.
Deployment
Watson Assistant runs in any cloud and on-premises environment whether it’s IBM, Amazon, Google or Microsoft.
Buyer, Asia Pacific SME Company
Buyer, Asia Pacific Mid Market Company
Buyer, UK Mid Market Company
Buyer, UK SME Company
Buyer, Asia Pacific Company