Build Once, Deploy Anywhere It reaches to customers on the platform and medium of their choice
- Use bot-builder tool to build once
- Engage customers across multiple platforms
- Integrate with any pre-existing or custom CRM system
Bot Builder It is easy and powerful tool to design, develop and maintain chatbots
- Swift bot development using pre-defined templates
- Build Bots for Complex Use Cases
- Ability to integrate with Enterprise systems
Live Chat Agent It offers a platform for involvement by individuals and monitoring conversations
- Auto-route chats from bots to agents
- Measure agent productivity & efficiency
- In-built monitoring & escalation feature
Analytics Dashboard It built dashboard to view reports on chat metrics and receive overview of conversations
- Review Bot performance
- Analyze Chat Funnel and Drop-offs
- Get Alerts for trending customer issues