AWS in Conversational AI Software

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AWS
Seattle, USA
2002
Enterprise
71 Likes
86 Buyers Negotiating

Summary

Amazon Lex’s high-quality speech recognition and natural language understanding capabilities make it possible to build powerful interfaces to mobile applications. It can integrates with Amazon Cognito to control user management, authentication, and sync across all devices.

 

Easy to use

Amazon Lex provides simple console to develop conversational interfaces into applications.  It builds a complete natural language model for interaction using voice and text.

 

Built in integration with AWS

It can easily integrate with multiple services on the AWS platform such as Amazon Cognito, and Amazon DynamoDB. It helps in security, monitoring, user authentication, business logic, storage and mobile app development.

 

Seamlessly deploy and scale

Amazon Lex offers the flexibility of build, test and deploy the chatbots directly from the console. It allows to publish voice or text chatbots to mobile devices, web apps, and chat services such as Facebook Messenger, Slack, and Twilio SMS. It’s a fully managed service which enhance the user engagement and take care of hardware and infrastructure to power BOT experience.

 

Cost effective

Amazon Lex comes up with zero upfront costs and fees. It’s pay-as-you-go pricing and low cost per request make it a cost-effective way to build conversational interfaces anywhere.

Discussions

Strengths
  • +8
    Through Partners / Third-Party Vendors / MSSPs
  • +6
    Per User Basis
  • +5
    Subscription / Licensing
  • +5
    Consulting & Training
  • +7
    Finance
  • +6
    Integration
  • +10
    Large Enterprises (Revenue> 500 Million)
  • +8
    Legal
  • +9
    Medium Enterprises (100 Million<Revenue<500 Million)
  • +9
    Operations
  • +8
    Small Enterprise (Revenue< 100 Million)
  • +7
    Supports
  • +6
    Customer Support
  • +10
    Product Demos
  • +11
    Proof of Concept
  • +7
    Sales Support
  • +9
    Software Requirement Specification (SRS)
  • +5
    Technical Support
  • +5
    AI engine (proprietary or third party)
  • +12
    Deployment support on third party platforms
Cautions
  • -13
    Prebuilt, use case specific bots
  • -14
    SDks, API, and s/w frameworks
  • -11
    Platform/Solution Offered
  • -14
    Product variants or licenses (such as enterprise, professional) offered
  • -6
    Customer redressal mechanism/program
  • -5
    Levels of support (such as silver, gold, and platinum)
  • -7
    Directly
  • -13
    Hosted / On-Cloud
  • -10
    IVA
  • -13
    On-Site Support
  • -14
    Remote Support
  • -8
    Minimum hardware and/or OS configuration required
  • -12
    On-Premise
  • -11
    Chatbots
  • -14
    Full Time Equivalent
  • -12
    Dedicated Account Manager (DAM)
  • -8
    Others, please specify (Type of Support Services Offered)
  • -6
    Others (Features offered)
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Company Size :
  Enterprise
  SME
  Startup