I recently tried out Artificial Solutions Conversational AI offerings and I must say, I found the overall experience to be quite underwhelming. The product vision is quite conservative, lacking the ambitious and innovative outlook that I would have hoped for. This can be seen in the product features, which are quite good but lack the essential features needed to make them sophisticated and powerful. Furthermore, the ease of use can be improved there were a couple of features that were a bit too complicated to use and the interface was a little clunky. The cost of ownership was fine, but I felt that I didnt get enough value in return. The platforms interoperability and integration capabilities are good, but they werent quite at the level I had expected it to be. The companys stability and maturity seem to be quite good, but their customer service was a bit lacklustre their support staff was unhelpful and werent willing to go the extra mile for their customers. Overall, I rate it 6/10.
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