Ameyo Proactive Outbound Pricing & Demo

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Ameyo Proactive Outbound

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Sunnyvale, California , United States of America

2003

Enterprise

44 Likes

62 Buyers Negotiating

Product Overview

Single View of Customer: This platform lets the organization track the missed interactions and helps in efficiently resolving them. With real-time CRM updation, the consumer information can be updated more efficiently and receive faster responses.
Social: The intelligent contact centre platform diversifies the consumers' interactions with different social media platforms that can help businesses to improve their response time.
Voice: For an excellent result, the platform supports inbound and outbound call centre for creating a rich user experience every time. The CTI integration helps it in integrating with existing solutions as well.

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Discussions

Strengths

+6

Delivery - Direct
+7

Delivery - Through Partners / Third-Party Vendors
+13

Data Extraction and Mining
+12

Machine Learning
+14

Natural Language Processing (NLP)
+12

On-Site Support
+13

Remote Support
+14

Subscription / Licensing
+13

Customer Experience Management
+7

Customizable reprts and Dashboards
+10

Historical Reporting
+9

Log Management
+11

Real-time monitoring and reporting
+10

Risk and Compliance Management
+5

Voice User Interface Report
+12

Workforce Optimization
+14

Other Applications
+9

Consulting services
+10

Managed Services
+8

Training, Support and maintanence services

Cautions

-5

Artificial Intelligence
-11

On-Premise
-6

Other Technology Used
-13

Full Time Equivalent
-5

Per User Basis
-6

Appication Performance Report
-8

Automatic Call Distributor
-9

Export and Share
-8

Funnel Analysis
-11

Other Technologies Supported
-11

Any other professional services
-7

Other Support Services
-14

Predictive Analytics
-7

Other Services
-8

Governmnet and Defense
-13

IT
-6

Media and Entertainment
-14

Telecommunication
-5

Transportation and Logistics
-9

Travel and Hospitality

Ameyo Proactive Outbound Reviews

Buyer, Software, SME

Jan 29, 2020

“A whole new way to interact”

Ameyo''s contact centre analytics solution provides various users, organizations, and businesses a smarter, easier, and more fluid way to enrich the customer experience. For engaging with experts, the platform supports a host of ways like email, voice, web chat, in-app chat, and a few others.

Useful (0) Not useful (0)

Buyer, Software, SME

Jan 29, 2020

“For the customers”

The company''s platform is very customer-centric and tries to enhance and make user interaction simple and easy. It stores all the consumer call logs as well as all the conversation threads, which helps the organizations monitoring and improving their system. It binds together all client associations into logical discussions for a consistent client journey.