HORNBILL Pricing & Demo

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HORNBILL

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72 Buyers Negotiating

Product Overview

Summary

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Discussions

Strengths

+14

Large Enterprises
+6

Professional
+13

SMEs
+13

Remote Support
+9

Full Time Equivalent
+10

Subscription / Licensing
+6

Customer Support
+5

Technical Support
+10

Automation/AI enabled
+12

Configuration and Change Management
+14

Operations and Performance Management
+9

Remote control/End user self help/ service
+13

Service Desk Software
+11

Service Portfolio Management
+8

Work flow engines
+7

Managed
+12

On-Site Support
+11

Per User Basis
+8

Others (Type of Support Services Offered)
+7

Sales Support

Cautions

-12

Consistency
-5

Dashboard, Reporting, and Analytics
-11

Improved visibility and reporting

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