HORNBILL Pricing & Demo

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HORNBILL

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72 Buyers Negotiating

Product Overview

Summary

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Discussions

Strengths

+14

Operations and Performance Management
+14

Large Enterprises
+13

Service Desk Software
+13

Remote Support
+13

SMEs
+12

On-Site Support
+12

Configuration and Change Management
+11

Per User Basis
+11

Service Portfolio Management
+10

Automation/AI enabled
+10

Subscription / Licensing
+9

Remote control/End user self help/ service
+9

Full Time Equivalent
+8

Others (Type of Support Services Offered)
+8

Work flow engines
+7

Sales Support
+7

Managed
+6

Customer Support
+6

Professional
+5

Technical Support

Cautions

-12

Consistency
-5

Dashboard, Reporting, and Analytics
-11

Improved visibility and reporting

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