FRESHWORKS INC Pricing & Demo

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FRESHWORKS INC
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California, USA
2010
$101MN to $500MN
Enterprise
60 Likes
75 Buyers Negotiating
Summary
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Strengths
  • +7
    Managed
  • +13
    SMEs
  • +13
    Remote Support
  • +10
    Subscription / Licensing
  • +6
    Customer Support
  • +5
    Technical Support
  • +10
    Automation/AI enabled
  • +12
    Configuration and Change Management
  • +12
    Consistency
  • +13
    Service Desk Software
  • +14
    Large Enterprises
  • +6
    Professional
  • +12
    On-Site Support
  • +9
    Full Time Equivalent
  • +11
    Per User Basis
  • +8
    Others (Type of Support Services Offered)
  • +7
    Sales Support
  • +5
    Dashboard, Reporting, and Analytics
  • +11
    Improved visibility and reporting
  • +14
    Operations and Performance Management
Cautions
  • -9
    Remote control/End user self help/ service
  • -11
    Service Portfolio Management
  • -8
    Work flow engines
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