Zingtree Pricing & Demo

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Zingtree
81 Likes
72 Buyers Negotiating

Summary

Zingtree Call Center Software is an online toolkit that allows creating, customizing, deploying, and analyzing interactive decision trees that are super easy to build and do not require any coding experience. It helps in creating call center scripts that are easy to deploy and analyze. Zingtree allows to publish troubleshooters and process guidelines in many convenient ways and helps save time and money for the customer. 

Zingtree Pricing

Zingtree pricing is based on the number of users using the software. Zingtree pricing starts at $15 per user/license per month under essential packs. It also offers annual plans that range from $1800 to $2388. Zingtree offers different pricing plans as per the business needs at an affordable rate.

Zingtree Demo

Zingtree Call Center Software demo is available for free to all the users. It offers a 30-day free trial that can be extended as per the need. The trial version comes with limitations like the author limit and session credit limit that can be removed by exploring various Zingtree pricing plans.

Features

Extensive integration- It works seamlessly across devices like phones, tablets, and computers. Integration with Zendesk, Salesforce, Freshdesk, WordPress, Slack, and Zapier is available. Easily integrate with email, chat, CRM, and Help Desk applications.

No-coding required- It allows to build intuitive troubleshooters and process flows without any coding. Uses the virtual designer to draw a flowchart. Import options from Google Sheets and Excel are available.

Modular solution- Provides a unique solution as per the industry and nature of business. Offers solutions for call centers, customer service, health and medical, retail, and insurance sectors.

Seamless performance- It works in any browser and makes it accessible from anywhere. It provides easy options to add scripts to a web page. Comes equipped with advanced tracking, reporting, and analytics tools. Easy pause and resume feature.

Discussions

Strengths
  • +11
    Blended Call Center
  • +12
    Call Logging
  • +13
    Call Recording
  • +5
    Campaign Management
  • +6
    Escalation Management
  • +7
    Inbound Call Center
  • +8
    Interactive Voice Response (IVR)
  • +9
    Manual Dialer
  • +11
    Predictive Dialer
  • +12
    Progressive Dialer
  • +13
    Queue Management
  • +9
    Remote Support
  • +5
    Reporting/Analytics
  • +6
    Customer Support Service
  • +8
    Support and Maintenance
  • +7
    Call Reporting
  • +8
    Complaint Monitoring
  • +6
    Feedback Management
  • +14
    Annually
  • +12
    Bi-Annually
Cautions
  • -5
    Analytics
  • -5
    Case Management
  • -11
    Chat
  • -6
    Complaint Caegorization
  • -13
    Content Management
  • -6
    Dashboard
  • -7
    Forms Management
  • -9
    Issue Tracking
  • -7
    Knowledge Management
  • -14
    Call Scripting
  • -10
    On-Site Support
  • -10
    Outbound Call Center
  • -14
    Real-time Chat
  • -7
    Training and Development
  • -9
    Survery Management
  • -10
    Batch Communication
  • -11
    Geo Targeting
  • -8
    Predictive Analytics
  • -14
    Proactive Chat
  • -12
    Template Management

Zingtree Reviews

user-icon

Buyer, Construction, Enterprise

3
Apr 28, 2020

“Simplifies troubleshooting”

It comes with several interactive troubleshooters that allow the people to find the solution by themselves.
Useful (0) Not useful (0)
user-icon

Buyer, Ecommerce

4
Apr 28, 2020

“Time saver”

It creates a transcript of the problem throughout the tree and helps save time.
Useful (0) Not useful (0)
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