Puzzel Call Center Software is a call-center management solution developed to help middle to large size companies. It provides various call center solutions such as interactive voice response, automatic call distribution, and computer telephony integration. The software allows users to manage SMS, social media messages, voice messages, and emails on one side and monitors the message volumes.
Puzzel Pricing varies from $56.29 to $118.84 per user per month. The features available vary with the Puzzel Pricing model. The Setup price of the software is almost twice the monthly cost. The monthly plans include basic features, but you need to pay more to get some additional features like Performance Management, Knowledge Base, etc.
Puzzel Call Center Software does not offer any free trial version. Thus, you need to purchase the license to use this software. However, some discounts are available for educational organizations. So you can take advantage of that if that suits you.
Puzzel offers various vital features that can improve the productivity of call centers. Below are some features crucial for a business:
Improved customer experience- It helps to provide seamless customer experience. It helps to enhance the productivity and thus decrease customer efforts.Buyer, Healthcare, SME
Buyer, Telecom Infrastructure, SME