Pulsar Pricing & Demo

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Pulsar

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82 Buyers Negotiating

Product Overview

Pulsar Call Center Software is a full-fledged and specially designed keeping in mind the unmet needs of the call centers, startups, and SMEs. It is specifically designed for Windows OS to provide end to end solutions for these ever-increasing needs. This software solution is best suited for call centers, internet shops, clinics, travel, and real estate agencies, etc. who are looking for a cost-effective solution.

Pulsar Pricing

Pulsar pricing starts from $29 per month per user for the basic package which has all the fundamental modules. The pulsar pricing mechanism is such that the price increases for additional modules to make it more customized.

Pulsar Demo

Pulsar Call Center Software allows a free trial with a free version of it for an initial period of 14 days. This is a basic package with a single widget, and single call operators per widget, customer segmentation, and agent reports to name a few of all the features.

Features

Some basic functionalities- This software solution is capable of call recording, call logging, and interactive voice response (IVR) in one suite. Other additional functions are real-time chat, call scripting, campaign management, reporting, and analytics.

Better in controlling- With Pulsar, users can segment target customer groups based on their loyalty towards your company. Users can integrate several CRM and allied applications like Salesforce and others on it as well for better control of data.

Automation of certain processes- This software automates the inflow and outflow of several calls and quote requests on your website. Analytics tools help in the lead analysis of calls.

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Discussions

Strengths

+12

Call Logging
+13

Call Recording
+8

Interactive Voice Response (IVR)
+10

On-Site Support
+14

Real-time Chat
+9

Remote Support
+6

Customer Support Service
+7

Training and Development
+7

Call Reporting
+8

Complaint Monitoring
+6

Feedback Management
+12

Bi-Annually
+13

Monthly
+5

Others, please specify
+11

Quarterly
+5

Analytics
+10

Batch Communication
+5

Case Management
+11

Chat
+6

Complaint Caegorization

Cautions

-11

Blended Call Center
-14

Call Scripting
-5

Campaign Management
-6

Escalation Management
-7

Inbound Call Center
-9

Manual Dialer
-10

Outbound Call Center
-11

Predictive Dialer
-12

Progressive Dialer
-13

Queue Management
-5

Reporting/Analytics
-8

Support and Maintenance
-9

Survery Management
-14

Annually
-9

Issue Tracking
-14

Proactive Chat
-10

Screen Sharing

Pulsar Reviews

Buyer, Healthcare, SME

Apr 28, 2020

“It is expensive but helpful”

It extracts data from all the sources on the internet and then analyzes it to give you data to use in reports with analysis of sentiments and emotions.

Useful (0) Not useful (0)

Buyer, Finance, SME