Noojee Pricing & Demo

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Noojee
81 Likes
62 Buyers Negotiating

Summary

Noojee Call Center Software, previously called Asterisk Integrated Telephony, was started in the year 2006. Noojee, a call center software provider aims to provide inbound, outbound, and hosted virtual PBX phone solutions, workforce management, recording services to small, medium, and size businesses.

Noojee Pricing

Noojee pricing is not defined. The company has not disclosed any information regarding its specific pricing policy. To gain detailed information about the Noojee pricing, one must come into direct contact with the vendors responsible. They will provide detailed pricing as per the individual’s requirement.

Noojee Demo

The Noojee Call Center Software do not offer a demo. There's no trial version made available. So, an individual must explore the pricing models to get access to the call center services. Different pricing models are available depending on the requirement.

Features

Inbound calling- Includes screen pops, customized messages, call portability, and voicemails. Management of the workforce module is also provided. 

Outbound calling- Includes call scripting, schedule call-backs, preview, and predictive dialer. Lead injector and action dispositions both contribute to high outbound call functionality at an affordable pricing structure. 

Reporting and integrations- This feature enables us to record and monitor the calls regularly. Real-time monitoring is achieved. It can be easily integrated with other systems like CRM, ERP, and your database, etc. 

Advanced call routing- The IVR Solutions aids in directing the call to the right person in the first call itself. Continuous services are ensured. In the absence of the main team, a back team will take up the job to ensure continuity of call flows.

Discussions

Strengths
  • +12
    Call Logging
  • +13
    Call Recording
  • +14
    Call Scripting
  • +5
    Campaign Management
  • +6
    Escalation Management
  • +7
    Inbound Call Center
  • +10
    Outbound Call Center
  • +11
    Predictive Dialer
  • +12
    Progressive Dialer
  • +13
    Queue Management
  • +14
    Real-time Chat
  • +5
    Reporting/Analytics
  • +6
    Customer Support Service
  • +6
    Feedback Management
  • +9
    Survery Management
  • +14
    Annually
  • +13
    Monthly
  • +5
    Others, please specify
  • +5
    Analytics
  • +10
    Batch Communication
Cautions
  • -5
    Case Management
  • -11
    Chat
  • -11
    Blended Call Center
  • -8
    Interactive Voice Response (IVR)
  • -9
    Manual Dialer
  • -10
    On-Site Support
  • -9
    Remote Support
  • -8
    Support and Maintenance
  • -7
    Training and Development
  • -7
    Call Reporting
  • -8
    Complaint Monitoring
  • -12
    Bi-Annually
  • -11
    Quarterly
  • -6
    Complaint Caegorization
  • -13
    Content Management
  • -9
    Issue Tracking
  • -14
    Proactive Chat
  • -12
    Routing

Noojee Reviews

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James Smith

4
Apr 28, 2020

“Complete visibility is ensured.”

The features of Noojee are based on cloud systems. The user-friendly dashboard, real-time recording helps in achieving complete visibility.
Useful (0) Not useful (0)
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Buyer, Software, SME

3
Apr 28, 2020

“Cost-Effective”

The software is priced adequately and can be afforded by vendors from all around the world.
Useful (0) Not useful (0)
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Buyer Insurance

2
Apr 28, 2020

“Highly advanced features yield the best results”

The various features offered by Noojee include call recording and scripting, IVR, inbound and outbound calls, predictive dialer, real-time chat, and reporting. These features are responsible for high performance and the best results.
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Company Size :
  Enterprise
  SME
  Startup