Enghouse Interactive enables the user to mold it to suit the needs of a business. It can be easily integrated with the existing technology to suit hybrid requirements. Apart from that, the pricing features also make it stand out among the competitors.
Buyer, Telecom Infrastructure, SME
Buyer, Media & Entertainment, SME
Buyer, Technology Consultant
Enghouse Interactive is a software specially designed to streamline customer communications and support multi-channel contact centers. Its product can serve large and mid-sized companies while empowering the users with a variety of tools for effective customer service. Founded in 1984, the company has more than 10000 active users around the world at present, handling billions of customer interactions.
The Enghouse Interactive pricing is based on the time and the number of customers that can be handled. There is also a 30-day trial session that provides free access for a single license. The one-year subscription for a single user is priced at $40/month. There is a separate pricing policy for multiple licenses for handling several customers.
The brand offers a risk-free demo for the product, and the Enghouse Interactive pricing for these 30 days has been kept free. Full technical support is provided within this period to the user.
An effective call center- Call recording, call recording, and call logging. An agile and flexible platform to support inbound and outbound calls.
Easy to deploy- It can be used on multiple platforms, including Mac, Windows, and Android. It can be integrated with Skype for Business and Office 365. In-person training with live online support and webinars.
A cloud-based contact center- This is the first true cloud-based contact center. Simple interface, fast deployment, and rich with features.
Enables resource optimization- The flexible nature makes it easily customizable. Improves overall productivity and resource optimization.