OneSight Pricing & Demo
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Summary
OneSight Call Center Software is an end-to-end solution that is capable of monitoring and analyzing the customer experience and application performance on a real-time basis. It improves the self-servicing applications such as websites, IVRs, and chatbot to address the customer queries and provides an optimal solution. It enables an intelligent performance monitoring of voice, web, and chat applications.
OneSight Pricing
OneSight pricing is based on the nature of the business and the number of users using the software at a time. It offers modular pricing plans that help save money. The company has not disclosed any information regarding its specific pricing policy. To gain detailed information about the OneSight pricing, one must come into direct contact with the vendors responsible. They will provide detailed pricing as per the individual’s requirement.
OneSight Demo
OneSight Call Center Software does not provide any demo or trial version of the software. However, it offers assistance that helps you choose the right OneSight pricing plans as per the business needs. It manages the performance of critical web applications and infrastructure from a browser-based console.
Features
Improves QoE and QoS- Quickly identifies the customer-impacting issues across multiple communication channels. It collects, correlates, analyzes, and presents contact center customer experience metrics in a single monitoring solution.Reduces cost- Reduces the operational cost with the help of automated troubleshooting. It proactively detects and isolates the customer-impacting issues and addresses them quickly.
Highly customizable- Comes with a simplified dashboard that shows important information like alarm activity, performance trending, and current monitoring state. Comes with customized alert templates and monitoring metrics
Measures application and system health- Supports diverse polling and advanced collection mechanisms. Collects valuable and application-specific data through SNMP and log files. It comes with built-in reports for SLA compliance and performance analysis.
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OneSight Reviews
Buyer, Telecom Infrastructure, SME
Apr 28, 2020
“Automates the corrective actions”
It monitors the voice, web, and chat applications and triggers actions plans based on the same. By executing command-line batch script one can easily enable or disable the OneSight monitor.
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Buyer, Manufacturing, SME
Apr 28, 2020
“Enables efficient service operation centre”
It helps in measuring the service-oriented performance and analyzes it from multiple perspectives. Thus it automates the communications transactions and identifies user-impacting performance issues.
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Company Size :
Enterprise
SME
Startup
