Diabolocom Pricing & Demo

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Diabolocom
72 Likes
76 Buyers Negotiating

Summary

Diabolocom call center software provides an omnichannel and augmented customer interaction management solution. It is located in France and was founded in 2005. It provides a cloud for customer service and sales teams. It is an intuitive interface. It is completely integrated with CRM as well as local business support. It supports the digital transformation of more than 250 companies in twenty countries.

Diabolocom Pricing

Diabolocom pricing is not defined. The company has not disclosed any information regarding its specific pricing policy. To gain detailed information about the Diabolocom pricing, one must come into direct contact with the vendors responsible. They will provide detailed pricing as per the individual’s requirement.

Diabolocom Demo

Besides convenient Diabolocom pricing, it provides prospective users with free trials. It is a web-based software as a service (SaaS) that provides cloud services for secure and reliable data storage. It ensures that support is available during business hours.

Features

Diabolocom Call Center Software intends to ensure easy, manageable, and affordable compliance management with its out of the box tools, exciting features, and reasonable Diabolocom pricing. Some of these are listed below.

Call Centre- Provides call logging, recording, and scripting. Offers the facilities of a blended, an inbound and an outbound call center.

Management- Provides campaign and escalation management. Enables queue management. Provides call center, telemarketing as well as contact management.

Telephony- It provides Interactive Voice Response (IVR) or voice recognition. It provides an auto dialler and a predictive dialler.

VoIP- Provides SIP trunking. Enables unified communications.

Training- Gives training in person. Provides training live online. It also offers webinars and documentation for the same.

Discussions

Strengths
  • +11
    Blended Call Center
  • +12
    Call Logging
  • +13
    Call Recording
  • +5
    Campaign Management
  • +6
    Escalation Management
  • +11
    Predictive Dialer
  • +12
    Progressive Dialer
  • +14
    Real-time Chat
  • +9
    Remote Support
  • +6
    Customer Support Service
  • +8
    Support and Maintenance
  • +7
    Training and Development
  • +7
    Call Reporting
  • +8
    Complaint Monitoring
  • +6
    Feedback Management
  • +14
    Annually
  • +12
    Bi-Annually
  • +13
    Monthly
  • +5
    Others, please specify
  • +11
    Quarterly
Cautions
  • -5
    Analytics
  • -5
    Case Management
  • -14
    Call Scripting
  • -7
    Inbound Call Center
  • -8
    Interactive Voice Response (IVR)
  • -9
    Manual Dialer
  • -10
    On-Site Support
  • -10
    Outbound Call Center
  • -13
    Queue Management
  • -5
    Reporting/Analytics
  • -9
    Survery Management
  • -10
    Batch Communication
  • -13
    Content Management
  • -6
    Dashboard
  • -11
    Geo Targeting
  • -14
    Personalization
  • -8
    Predictive Analytics
  • -14
    Proactive Chat
  • -10
    Screen Sharing
  • -12
    Template Management

Diabolocom Reviews

user-icon

Buyer, Director, Analytics

3
Apr 28, 2020

“Simple and Sophisticated”

Diabolocom provides simple and easy to use services. It is a user-friendly interface. It has out of the box tools to ensure that services are sophisticated and straightforward. It enhances efficiency and productivity.
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user-icon

Buyer, Automotive, Enterprise

4
Apr 28, 2020

“Speedy”

Diabolocom provides quick, reliable, and efficient services. It ensures that all customer issues and queries are resolved as soon and as clearly as possible. It enhances the operational performances of companies with its amazing services. It magnifies efficiency and ensures that customers have a memorable experience using it.
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Company Size :
  Enterprise
  SME
  Startup