Connex One Pricing & Demo
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Summary
Connect One is a helpdesk platform for both inbound and outbound interactions through a cloud-based multi-platform utility. From AI to Automation to Workforce Optimization, this feature-rich platform consolidates customer journey into one place within an affordable Connex One pricing. Connex One provides a vast improvement in customer satisfaction, reduces the cost per interaction, and meets demanding SLAs with efficiency and increased visibility.
Connex One Pricing
The exact Connex One pricing is not defined. The company has not disclosed any information regarding its specific pricing policy. To gain detailed information about the Call Connex One pricing, users need to contact the vendor directly. They will provide detailed pricing as per the individual’s requirement.
Connex One Demo
The Connex One provides a free e-brochure to businesses who request for it. Businesses can also book for a free demo according to the number of employees and other customer details for customers to decide on the purchase. Full support and guidance are provided during the demo.
Features
Some of the distinguishing features that make Connex One, one of the most favorite platforms of customers’ are-
Omnichannel communications platform- Enhances customer services by intuitively routing calls to the most qualified agent for every inquiry. Advanced IVR features let customers quickly find the service and speak to the required agent faster.Optimization of the workforce- Builds an employee-centered culture by letting the staff handle shift organizations and manage their own shift patterns. Identifies and predicts call volume trends, creates and manages agent schedules, customized dashboards, and reports, etc.
Form designing- Create and customize dynamic forms online with user-friendly designs, advanced business logic, and drag-and-drop control. Gather all the information that a business needs to qualify a lead or generate a quote.
AI and Automation- Analyzes customer sentiments to understand conversation trends and ascertain consumer satisfaction. Saves business time and money with an automated transcription of calls.
Discussions
Discussions (5)
Buyer
yusuf's requirement
16/03/2023
"what are the setup cost for 25 users and monthly cost"
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Comment
Buyer
Samuel Onsongo's requirement
19/07/2022
"Omni channel set up"
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Buyer
mike's requirement
21/03/2022
"request"
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Buyer
NOKUKHUNYA's requirement
01/12/2021
"call center management "
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Buyer
Adam Rabee's requirement
28/06/2021
"Call Center Software"
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Strengths
Cautions
Connex One Reviews
Buyer, Ecommerce
Apr 28, 2020
“Single source platform”
It is accessible from various platforms and hence serves as a very helpful tool for customers. Connex One pricing option is super good.
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Buyer Insurance
Apr 28, 2020
“Seamless integration with software”
With quick integration to the required platforms, it saves all customer interactions which could be recovered in future. A great tool to have.
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Company Size :
Enterprise
SME
Startup
