CloudTalk Pricing & Demo

Are you from this Company?
CloudTalk
86 Likes
83 Buyers Negotiating

Summary

CloudTalk Call Center Software is a software that provides a telephonic interface to companies of small and medium sizes. Companies like DHL, Karcher, and Glovo rely on this software's advanced quality to communicate with their wide base of clients. In fact, it is currently the host of more than 2,500 companies all over the world, providing them with all the necessary features to enable efficient communication with their customers. 

CloudTalk Pricing

This Software does not have a free version, although a free trial version is available. The lowest CloudTalk pricing is available for $15.00. However, this price, for one user per month, increases based on the number of clients that the company is aiming to communicate with.

CloudTalk Demo

CloudTalk Call Center Software demo is available for free on their website. It includes all its premium features that a client can expect from their end. Although they do not host a free version of their software, this demo is available to help prospective clients decide whether or not they want to invest in the interface. 

Features

This software hosts more than 70 exclusive features. Given the CloudTalk pricing details, this is a steal at large! Here are some of its features: 

Business telephonic interface- It allows call monitoring. This is especially essential to combat security issues that might arise. CloudTalk has an interesting call center that is completely virtual.

Call accounting facilities- Caller identification can become a security issue for some businesses. However, with this software, that is nullified. It's 'Who Answered Log' is one of its most important features. It enables a company to keep track of who is answering the calls. 

Call recording features- With this software, calls can be archived for future reference. CloudTalk also enables call sharing. 

Cloud Communication- Conference calls, both audio and video, can be conducted. Fax management is also provided.

Discussions

Strengths
  • +12
    Call Logging
  • +13
    Call Recording
  • +5
    Campaign Management
  • +6
    Escalation Management
  • +10
    Outbound Call Center
  • +13
    Queue Management
  • +14
    Real-time Chat
  • +8
    Complaint Monitoring
  • +6
    Feedback Management
  • +5
    Others, please specify
  • +11
    Quarterly
  • +11
    Blended Call Center
  • +14
    Call Scripting
  • +7
    Inbound Call Center
  • +8
    Interactive Voice Response (IVR)
  • +9
    Manual Dialer
  • +10
    On-Site Support
  • +11
    Predictive Dialer
  • +12
    Progressive Dialer
  • +9
    Remote Support
Cautions
  • -5
    Reporting/Analytics
  • -6
    Customer Support Service
  • -8
    Support and Maintenance
  • -7
    Training and Development
  • -7
    Call Reporting
  • -9
    Survery Management
  • -14
    Annually
  • -12
    Bi-Annually
  • -13
    Monthly
  • -5
    Analytics
  • -10
    Batch Communication

CloudTalk Reviews

user-icon

Buyer, Manufacturing, SME

5
Apr 28, 2020

“Perfect for small companies”

CloudTalk is perfect for companies that are just starting. Their features are mind-blowing and offer so much more clarity to a client-company conversation.
Useful (0) Not useful (0)
user-icon

Buyer, Software, SME

4
Apr 28, 2020

“Affordable”

CloudTalk is all about no-nonsense. They charge appropriately while keeping in mind the pockets of their customers. Hundred per cent recommended.
Useful (0) Not useful (0)
I agree to 360Quadrants Terms of use and privacy policy
Success
info
Error
Company Size :
  Enterprise
  SME
  Startup