Centcom Call Center Software is a fully web-enabled Predictive Dialling service developed by the Canada-based firm- Call Center Development Services (CCDS). It requires no additional hardware apart from a standard telephone channel and a computer with a stable internet connection. It provides access to all of the features of Predictive Dialling, Progressive Dialling, Agent Reporting, Campaign Management, Call recording, among others.
Centcom Pricing is available for any call centre at a basic price of $4 per month as subscription charges along with other volume-based charges. Centcom Pricing includes training and customer support services via real-time chat available round the clock. It is one of the best-priced call centre software.
Centcom Call Center Software is not free software, and it does not come with any trial version or a demo. However, information on the demo version can be obtained as per request through official business channels, if necessary.
Here are some of its powerful features that make call centre communication seamless:
Easy Dialler services- Comes with a built-in Manual Dialler. Supports Predictive Dialling. Comes with a built-in Progressive Dialler feature. Allows the user full control on dialling options.Buyer, Education, SME
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