Infinity Call Center Software Pricing & Demo
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Infinity Call Center Software
Washington, USA
1976
$11MN to $50MN
Enterprise
44 Likes
66 Buyers Negotiating
Summary
Infinity Call Center Software is a product by 1Call that helps hospitals to make their communication system stronger and more efficient. There are many benefits to this product that make communication around and out of hospitals easy and systematic. There are many features that help hospital staff in doing so many things so easily. Hospital staff can communicate with each other without much complexity.
Infinity Pricing
The software can be bought at a one-time Infinity Pricing of 30,000 USD. Infinity Pricing might look great when looked at normally, but in the long run, this is something that will help the hospitals very much. The product provides value for its money. These can provide hospitals profit at some time from their installation. This software can increase productivity a lot and help in increasing efficiency too.
Infinity Demo
Infinity works in parts, there is call support, chat support, and IVR support. All three work simultaneously to provide the best services to the hospitals. There is an interconnection between various departments of the hospital too that make it easy to communicate and solve the problems that arise at different points.
Features
Infinity Call Center Software is designed to provide the best communications system to the hospitals. Below features make it helpful for the hospitals to manage calls, chats from people.
Queue Management- It helps the hospital call centers to manage the call queues efficiently. People can wait in the cue to get connected instead of calling again and again.Escalation Management- Problems within hospitals can be resolved faster. This software ensures escalation happens quickly when needed.
Interactive Voice Response- This is important so that patients can get most of the general information without having to wait to connect to a human representative. It eliminates the idle time of patients or general people.
Real-time chat- People can also connect with the hospital’s customer support through the real-time chat feature. Increases efficiency of the customer support department.
Discussions
Strengths
Cautions
Infinity Call Center Software Reviews
Buyer, Telecom Infrastructure, SME
Apr 28, 2020
“Interactive discussion with optimum solutions”
The solutions provided are highly informative and useful to the users rather than only referring to higher authorities. This is the key to a quality discussion by using this software.
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Buyer, Healthcare, SME
Apr 28, 2020
“Efficient customer service”
Customer service is readily available and can solve the majority of problems of its customers. With brilliant management of tackling common human problems. Infinity Pricing is also customer-friendly.
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Company Size :
Enterprise
SME
Startup
