Microsoft Power Virtual Agents Pricing & Demo

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Microsoft Power Virtual Agents
Redmond, USA
1975
Enterprise
87 Likes
87 Buyers Negotiating

Summary

Microsoft’s bot framework has a bot builder SDK, which includes .NET SDK, Node.js SDK, and REST, bot connector, bot directory, and cognitive services. The Microsoft bot framework allows developers to deploy their bots on various social media channels such as Bing, Skype, Facebook messenger, Kik, Telegram, and Slack. In addition, it also supports web as well as mobile channels. Developers can leverage Microsoft’s cognitive services to add extra functionalities to their bots such as NLP, speech recognition, and image recognition that makes them more intelligent. Developers rely on Microsoft’s LUIS tool to interpret human language. LUIS is one of the company’s cognitive services that adds conversational intelligence to bots, Internet of Things (IoT) devices, and mobile applications, which is used for NLU. Moreover, LUIS extracts the information and intent of the users to understand the natural language; for e.g., the Bing API is used for search and voice command for Cortana. This boosts the bot framework capability and enhances user experience. The bot framework can understand up to 10 languages. The Microsoft bot framework also offers core features, such as dialog management, activity management, message management, and test and debug tool to test bots. Furthermore, the company also supports developers in troubleshooting operational bot issues. In addition, it offers product demos, on-site, and remote support services for enduser customers.

Discussions

Discussions (3)
Buyer
Dave Nanda's requirement
09/09/2021
"we have about 1650 users and would like to use bot for helpdesk"
Like
Comment
Buyer
zahra bagherzadeh's requirement
12/08/2021
"test"
Like
Comment
Buyer
Nilesh Winerkar's requirement
27/06/2021
"I want to work on Microsoft Power virtual agent and need access on MS framework for development"
Like
Comment
Strengths
  • +13
    licenses
  • +10
    Bot Framework/ Bot platform
  • +5
    more than 10
  • +13
    Audio
  • +9
    Contact Centres & Customer Service
  • +6
    less than 10
  • +10
    Mobile app
  • +11
    Social Media
  • +12
    Text and RCS
  • +8
    Websites
  • +8
    Product Demos
  • +7
    Software Requirement Specification (SRS)
  • +9
    On-Site Support
  • +10
    Remote Support
  • +14
    Cloud
  • +5
    On-premises
  • +14
    Breadth and Depth of Product Offerings
  • +6
    Product Branding
  • +7
    Product Differentiation and Impact on Customer Value
  • +5
    Product Features and Functionality
Cautions
  • -7
    Managed
  • -6
    Professional
  • -14
    BFSI
  • -11
    Education
  • -9
    Government
  • -6
    Healthcare
  • -7
    Media and Entertainment
  • -13
    Others (Restaurent automotive, and utilities )
  • -10
    Real Estate
  • -5
    Retail & E-commerce
  • -8
    Telecom
  • -12
    Travel & Hospitality
  • -14
    Video
  • -12
    Customer Support
  • -13
    Sales Support
  • -11
    Technical Support
Microsoft Power Virtual Agents Presence in Bot Platform Software
Microsoft offers a full-fledged bot framework for developers and enterprises to build smart bots, which can be deployed over various channels, such as social media platforms, websites, and mobile applications. The company’s bot framework offers a range of features for the bot services ecosystem. For offering a better framework for developers, the company has announced various updates, such as new channels, adaptive cards, bot payments, LUIS, bot analytics, and Azure bot services. The company is investing significantly in R&D activities as a part of its business strategy to continuously grow in the areas of AI and cloud computing, and to build more intelligent solutions for its customers. Microsoft has continued to adopt strategies focusing on industry and technology differentiation, as well as geographic expansion. The company has expanded its footprint across countries in the Americas, Europe, and APAC with the help of physical offices, sales offices, R&D centers, and partner ecosystems. The company expects to continue pursuing strategic and targeted acquisitions, and joint ventures, intended to enhance or add its solutions and services to the bot ecosystem. For instance, Microsoft acquired Wand Lab to strengthen its capability in conversational User Interface (UI) and AI bots. The Microsoft bot framework has been used by approximately 130,000 developers across the globe. The company helps developers to add intelligence to their mobile apps and create bots for every business applications. Furthermore, the company has developed XiaoIce, a specialized chat bot for the Chinese audience, which can be accessed on social platforms, such as Weibo and WeChat. XiaoIce has 40 million users across China.
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