Creative Virtual Pricing & Demo
Summary
V-Person Web provides immediate support to customers, which ultimately helps businesses to increase
sales, improve customer retention, and enhance loyalty. V-Person Live Chat empowers companies to
deliver a fully-integrated support experience by combining virtual agents and human-assisted live chats. VPerson
Mobile is based on the NLP and knowledge management technologies, and delivers personalized
experiences to customers on a variety of devices, using apps, Hypertext Markup Language-5 (HTML5), and
SMS. V-Person Social Media delivers personalized, self-service social experiences to customers on social media
networks, such as Facebook and Twitter. V-Person Contact Centre provides real-time virtual assistance to
contact center agents by tapping into the backend systems across the organization, for offering ready
access to contextually accurate and timely information to customers. V-Person Service Desk empowers an
organization’s employees with self-service capability using their preferred devices, with support from the VPerson
virtual agent, which can understand questions asked in natural language and instantly provide
personalized information. V-Portal helps enterprises manage their customer conversations across mobile,
web, and social media channels using the knowledge management technology, workflow management,
NLP, robust reporting, analytics, and support and training. Creative Virtual offers solutions deployed
through both, on-premises and on-cloud. The company also provides implementation, training, and
planning services for the deployment of bots across the enterprise premises.
Discussions
Strengths
Cautions
Creative Virtual Reviews
Buyer, Asia Pacific Company
May 16, 2023
In my search for a reliable bot service provider, I recently stumbled across Creative Virtual and decided to give their solutions a try. I was quickly amazed by both their products innovation and their customers service.
To begin with, I was quite impressed with the level of innovation exhibited in their products. From leveraging the latest technologies such as natural language processing and machine learning to creating highly engaging and personalized customer experiences, the level of polish of their products is outstanding.
Moreover, the customer experience Creative Virtual provides is top notch. With the help of their knowledgeable staff, I was able to swiftly get any questions I had answered and also easily navigate their self-service tools and guides.
On top of that, I was also happy with their cost of ownership. Though some of their services are quite pricey, I am confident that Ill be getting good value for my money.
In conclusion, I have nothing but good words to say about Creative Virtuals services and I would strongly recommend these to anyone looking for a reliable and efficient bot provider. I would rate them 8 out of 10.
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Buyer, UK SME Company
May 04, 2023
As a frequent user of bot services, I recently had the opportunity to try out Creative Virtuals offerings. I must say, I was pleasantly surprised by the level of sophistication, ease of use and integration capabilities these solutions offered.
I was immediately impressed with their product vision, as well as their ability to provide a superior customer experience through multiple AI-powered channels, such as chat, text, voice and even video. With their solutions, I can easily personalize conversations to create a highly engaging and meaningful experience to my end users.
I am also delighted by their ability to leverage the latest technologies like natural language processing and machine learning to ensure my users questions are answered quickly and accurately. Not to mention, interoperability was surprisingly easy to achieve, as the bots were able to Exchange data seamlessly between various applications.
Furthermore, I found pricing to be quite reasonable, so I feel I get great value for my money. But more than that, I was unconcerned with their companys stability and maturity due to the solid track record they have established in the industry.
On the whole, I was significantly impressed with Creative Virtuals bot services and I can strongly recommend them to anyone looking for a great user experience. I would rate their services 9 out of 10.
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Buyer, Europe Company
Apr 04, 2023
I recently had the pleasure of working with Creative Virtuals bot services. Needless to say, it was a truly pleasant experience.
The first thing I want to mention is the product
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Buyer, Mid Market Company
Mar 30, 2023
Review #5
I recently had the pleasure of working with Creative Virtuals bot services. Needless to say, it was a truly pleasant experience.
The first thing I want to mention is the product
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Buyer, Asia Pacific Mid Market Company
Mar 04, 2023
After giving Creative Virtuals bot services a try, I am pleased to recommend their offerings. Im shocked by their dedication to innovation and the ability to use the latest technologies to implement their services.
For starters, their product features are outstanding. They offer advanced natural language processing, machine learning and sentiment analysis capabilities that yield a higher accuracy rate. Also, their services can be integrated across various platforms and applications, allowing information to flow smoothly between different sources.
Moreover, Creative Virtual provides an amazing customer service experience. In addition to their helpful staff, they offer various self-service tools and guides that make it quite convenient to find answers to my questions quickly.
Im happy to report that, not only are their services quick and reliable, but their pricing is also quite reasonable. In other words, their service packs a lot of value for a relatively small cost.
Overall, theres no doubt that Creative Virtuals bot services are a great choice for anyone looking for a reliable and efficient way to automate customer conversations. I would rate them 8 out of 10.
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Buyer, Enterprise Company
Mar 03, 2023
Review #4
In my search for a reliable bot service provider, I recently stumbled across Creative Virtual and decided to give their solutions a try. I was quickly amazed by both their products innovation and their customers service.
To begin with, I was quite impressed with the level of innovation exhibited in their products. From leveraging the latest technologies such as natural language processing and machine learning to creating highly engaging and personalized customer experiences, the level of polish of their products is outstanding.
Moreover, the customer experience Creative Virtual provides is top notch. With the help of their knowledgeable staff, I was able to swiftly get any questions I had answered and also easily navigate their self-service tools and guides.
On top of that, I was also happy with their cost of ownership. Though some of their services are quite pricey, I am confident that Ill be getting good value for my money.
In conclusion, I have nothing but good words to say about Creative Virtuals services and I would strongly recommend these to anyone looking for a reliable and efficient bot provider. I would rate them 8 out of 1
Read
more
Useful
(0)
Not useful
(0)
Buyer, SME Company
Jan 27, 2023
Review #3
I recently had the opportunity to test out Creative Virtuals bot services and I must say, these were quite impressive. Their solutions strike a fantastic balance between user friendliness and future use cases.
To begin, I was pleasantly surprised by how easy were these services to use. Their intuitive user interface made it a breeze to get started, and the controlled natural language allowed me to quickly adjust conversations for my customers.
In addition to the ease of use, I was pretty happy with the interoperability, data exchange and integration capabilities offered by this solution. All things considered, Creative Virtual can definitely bring some amazing customer experience benefits and help to improve customer engagement.
I was perhaps even more impressed with the companys stability and maturity. Over the years, they have significantly refined their services into a robust and dependable solution. Therefore, I am confident that these products will continue to be reliable for the foreseeable future.
All told, I was really pleased with Creative Virtuals bot services and would absolutely recommend these to anyone. I would rate them 9 out of 1
Read
more
Useful
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Not useful
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Buyer, Asia Pacific SME Company
Dec 30, 2022
I recently had the opportunity to test out Creative Virtuals bot services and I must say, these were quite impressive. Their solutions strike a fantastic balance between user friendliness and future use cases.
To begin, I was pleasantly surprised by how easy were these services to use. Their intuitive user interface made it a breeze to get started, and the controlled natural language allowed me to quickly adjust conversations for my customers.
In addition to the ease of use, I was pretty happy with the interoperability, data exchange and integration capabilities offered by this solution. All things considered, Creative Virtual can definitely bring some amazing customer experience benefits and help to improve customer engagement.
I was perhaps even more impressed with the companys stability and maturity. Over the years, they have significantly refined their services into a robust and dependable solution. Therefore, I am confident that these products will continue to be reliable for the foreseeable future.
All told, I was really pleased with Creative Virtuals bot services and would absolutely recommend these to anyone. I would rate them 9 out of 10.
Read
more
Useful
(0)
Not useful
(0)
Buyer, Europe Mid Market Company
Dec 10, 2022
Review #1
As a frequent user of bot services, I recently had the opportunity to try out Creative Virtuals offerings. I must say, I was pleasantly surprised by the level of sophistication, ease of use and integration capabilities these solutions offered.
I was immediately impressed with their product vision, as well as their ability to provide a superior customer experience through multiple AI-powered channels, such as chat, text, voice and even video. With their solutions, I can easily personalize conversations to create a highly engaging and meaningful experience to my end users.
I am also delighted by their ability to leverage the latest technologies like natural language processing and machine learning to ensure my users questions are answered quickly and accurately. Not to mention, interoperability was surprisingly easy to achieve, as the bots were able to Exchange data seamlessly between various applications.
Furthermore, I found pricing to be quite reasonable, so I feel I get great value for my money. But more than that, I was unconcerned with their companys stability and maturity due to the solid track record they have established in the industry.
On the whole, I was significantly impressed with Creative Virtuals bot services and I can strongly recommend them to anyone looking for a great user experience. I would rate their services 9 out of 1
Read
more
Useful
(0)
Not useful
(0)
Buyer, Europe SME Company
Nov 27, 2022
Review #2
After giving Creative Virtuals bot services a try, I am pleased to recommend their offerings. Im shocked by their dedication to innovation and the ability to use the latest technologies to implement their services.
For starters, their product features are outstanding. They offer advanced natural language processing, machine learning and sentiment analysis capabilities that yield a higher accuracy rate. Also, their services can be integrated across various platforms and applications, allowing information to flow smoothly between different sources.
Moreover, Creative Virtual provides an amazing customer service experience. In addition to their helpful staff, they offer various self-service tools and guides that make it quite convenient to find answers to my questions quickly.
Im happy to report that, not only are their services quick and reliable, but their pricing is also quite reasonable. In other words, their service packs a lot of value for a relatively small cost.
Overall, theres no doubt that Creative Virtuals bot services are a great choice for anyone looking for a reliable and efficient way to automate customer conversations. I would rate them 8 out of 1
Read
more
Useful
(0)
Not useful
(0)
Creative Virtual Presence in
Bot Platform Software
Creative Virtual has a direct presence in North America, Europe, and APAC, with offices located in the US,
the UK, the Netherlands, India, Singapore, Australia, and Hong Kong. The company has an indirect
presence in Latin America through its channel partners. MEA, however, is still an unexplored region for the
company and it can focus on the region for rapid growth in the future. Creative Virtual provides
personalized offerings for various verticals, such as BFSI, telecom, retail, transportation, utilities, travel,
retail, and government. The company has a strong network of partners and system integrators, but needs
to focus on expanding its reseller base. Its major partners include Virtual Zone, Rail Apps, LivePerson, KMP
Digitata, Fuji Xerox, Tech Mahindra, Voitec, and SBSit. Its major customers include HSBC, Verizon,
Commercial Bank of Dubai (CBD), enterprise bank, software companies, and financial services companies.
Creative Virtual is an innovative company, with a strong focus on R&D activities. In 2016, the company
launched various new products to cater to the unmet needs of its customers in the bot services market. As
a part of customer acquisition, the company partnered with CBD to deploy its V-Person technology across
the bank, which helped it to provide self-service support for its customers, both in English and Arabic, with
help from the virtual assistant, Sara. In January 2016, Creative Virtual partnered with Atos to deliver digital
customer experience transformation for financial services by deploying its Digital Customer Experience
Transformation (DCXT) platform for financial institutions in Europe and MEA, which is streamed as a
service via the Atos cloud.
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