SALESFORCE Einstein in AI in Fintech Solutions

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SALESFORCE Einstein
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California, USA
1999
$10BN to $50BN
Enterprise
99 Likes
65 Buyers Negotiating

Summary

Salesforce’s Einstein platform acts as a basis for financial industry applications. Moreover, the company launched the Financial Services Cloud Einstein, a CRM platform for financial advisors. The offering helps in getting information about the client, such as the client’s family wealth ecosystem, financial account information, information about the client, and his/her household.

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Strengths
  • +8
    Customer Support
  • +9
    Sales Support
  • +7
    Technical Support
  • +12
    Product Demos
  • +11
    Chatbot / Personal Finance
  • +10
    Credit Lending / Scoring
  • +6
    Accessible analytics
  • +9
    Asset and Portfolio Management
  • +7
    Cross-platform functionality
  • +10
    Data gathering
  • +8
    Fraud Detection
  • +13
    Money-Laundering Prevention
  • +5
    Personalization
  • +7
    Predictive Analytics
  • +8
    Services
  • +12
    Simplified user experience
  • +10
    Mode
  • +7
    Deployment
  • +7
    Product Features and Functionality
  • +8
    Product Quality and Reliability
Cautions
  • -5
    On-Site Support
  • -6
    Remote Support
  • -5
    Consulting & Training
  • -6
    Support & Maintenance
  • -12
    Automated Customer Support
  • -8
    Insurance Management
  • -10
    New Product Launches
  • -9
    No. of Innovations
  • -9
    Product Upgradation
  • -14
    Dedicated Account Manager (DAM)
  • -13
    Proof of Concept
  • -11
    Software Requirement Specification (SRS)
  • -5
    Billing
  • -9
    Cloud
  • -7
    Market Research / Sentiment Analysis
  • -8
    On-Premises
  • -11
    R&D Spend
  • -8
    Regulatory compliance
SALESFORCE Einstein Presence in AI in Fintech Solutions
The company, to sustain in the market, is applying various strategies, such as product developments, investment in AI technology, and partnership with key industry players. For instance, the company joined partnership on AI. The Partnership on AI Association aims at leveraging the benefits of AI as well as educates the society about the AI technology. It is a non-profit partnership, created to harness the power of AI in fielding, development, and testing of AI. In order to better leverage the technology and offer better services to customers, the company joined Partnership on AI Association. Additionally, the company is also focusing on partnerships with key industry players, founding members, and non-profit organizations. The partners of the company include Amazon, Apple, Google, Facebook, Microsoft, and IBM; the existing partners, such as Open AI, ALCU, and AAAI; and the new partners, such as Allen Institute for Artificial Intelligence (AI2), Digital Asia Hub, and eBay.
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