I recently bought an SSTL Small Satellite and I have to say that it wasnt the best experience Ive had. The satellite, while offering good technical features, seemed more costly than other similar products on the market. There were also a few issues with the shipment and delivery.
The customer service was good, but not great. When I had difficulties with installation and technical questions, the customer service reps I spoke to were courteous but slow to respond. However, I was impressed with the financial stability and business maturity of the company. The supply chain, production capacity, and R&D were all satisfactory but not remarkable.
The biggest issue was the availability of the product. It took almost a month to fulfill my order, which was far longer than I expected. Additionally, the ability to customize the platform was limited.
Overall, I wouldnt say that I would totally recommend against SSTLs Small Satellite, but there certainly are better options out there.
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